SCVHHS - Professional Research Consultants Communication Technology

l. Purpose

The Santa Clara Valley Health and Hospital System (SCVHHS) contracts with a third-party contractor, currently Professional Research Consultants (PRC), to conduct patient satisfaction surveys in compliance with Centers for Medicare and Medicaid Services (CMS) regulations.  PRC is a certified vendor for CMS-mandated surveys and conducts telephonic patient satisfaction surveys for patients who have had recent hospital stays or have been seen as an outpatient at Santa Clara Valley Medical Center.

See more

Category

Board of Supervisors

Topic

Surveillance-Technology and Community-Safety Ordinance

©2021 County of Santa Clara. All rights reserved.